Microsoft Dynamics AX for Retail:

JCS has been delivering solutions that enable you to drive sales, reduce costs, and maximize the bottom line. Today, we give retailers the ability to optimize inventory and buying processes through planning and open to buy, to increase sales with e-commerce and customer loyalty programs, to reduce cost by seamlessly integrating a robust and efficient Point of Sale application to speed the customer quickly and accurately through the check out, and to meet the ever changing demands of payment industry compliance requirements. The solution is a single application to cover store to headquarters; the Point of Sale (POS) terminals, store systems, inventory, merchandising and all the back office functions required at head office. Microsoft Dynamics AX for Retail helps retailers gain insight into customer behaviour and then use it to optimize the whole chain of operations from sales to supply and distribution. The end-to-end solution will uniquely support point-of-sale, store management, merchandizing, and ERP business processes through deep integration out of the box that helps solve the challenge of complexity faced by retailers.

Optimize inventory management and merchandising decisions

• Gain insight into product, department, and store performance.

• Respond immediately to trends in customer purchasing behaviour.

• Improve product pricing management with fact-based decisions.

Improve customer service

• Shorten lines and decrease checkout times.

• Handle complex transactions, including couponing and special offers.

• Check product availability in stores and warehouses.

Support multichannel operations

• Process orders and returns via any channel.

• Gather and analyse real-time, multichannel data to respond quickly to customer demand.

• Coordinate and track customer interaction across multiple channels.